General Inquiries & Policies

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What are the check-in and check-out times at Greystone?

Check-in time is at 3:00 PM, allowing you plenty of time to settle in and enjoy the sunset over Golden Lake. Check-out is at 10:00 AM. If you require special arrangements, please let us know in advance.

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Are the cottages a good place for a quiet romantic getaway or anniversary?

Absolutely! Romance is at the heart of the Greystone experience. Our private lakeside cottages are the perfect setting for couples celebrating anniversaries, honeymoons, or simply looking for a quiet escape in the Ottawa Valley. With your own private space, our expansive property, pristine waterfront, and evening fire pits under the stars, our cottages offer an idyllic and intimate setting for two.

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Can I bring unregistered guests?

 

No, the number of people occupying a cottage is strictly limited to those named in the booking. The stated and agreed occupancy figure includes all persons irrespective of age. Cottage occupancy limits applies to day or overnight guests. Exceeding the number of stated and agreed persons, regardless of the stated occupancy limit, may result in immediate eviction without refund, or a charge of up to $250 per guest per night charge at the discretion of Greystone on Golden Lake.

 

Is the water safe to drink?

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Yes, our water  potable.  Our drilled wells are UV filtered and tested regularly.

Do you rent watercraft when the water is cold?

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No, When the water temperature drops below 13ºC we do not provide watercraft. 
 

Where are you located?

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From Toronto: • Take the 401 east, take exit #436 to merge onto 115 Trans Canada Highway North toward Lindsay/Peterborough. Take a slight right onto highway 7 (Ottawa) in approx. 7km, turn left onto Highway 134 in approx. 100 km, turn left onto Bridge Street West, in approx. 240 km turn left onto Hastings Street North and follow signs for Barry’s Bay. Continue onto route 62 following signs for Whitney/Algonquin Park / Lake Saint Peter. Turn right onto Opeongo Line / Highway 60 following signs for Eganville/Pembroke. In approximately 28km look for the blue Ontario highways sign pointing to Greystone on Golden Lake, turn right onto Mcnee Drive.  

 

From Ottawa: Take the Queensway west, which becomes Highway 17 To Renfrew. Then either: • when you get to Renfrew, go to the third exit ,which is Bruce St, and turn left at the lights. Go into Renfrew to the next set of lights, turn right onto highway 60, then travel on to Douglas, Eganville and finally the village of Golden Lake. About 13km past the village, watch for the blue Ontario highway sign pointing to Greystone on Golden Lake, turn left onto Mcnee Drive.  

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Do you allow pets?

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Dogs are allowed in certain cottages with prior approval of management. They must be controlled, on a leash and cleaned up after by the owner. Dogs are not permitted on the beach or swimming pool area.  If a dog is disturbing other guests, the owner will be asked to board their pet at a kennel at their own expense. Additional pet fee will be required. 

 

Are you near Algonquin Park?

 

We are closest to the Basin Lake Access (15 minutes), 50 minutes to Highway 60 Access at Whitney, and an 1 hr 15 to the Sand Lake Gate with the Barron Canyon Trail and rock water slide. We can provide a free Algonquin Park permit for the duration of your stay.

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Amenities & Connectivity

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Do you offer high-speed internet for remote working or "workcations"?

Yes! We understand the importance of staying connected. We provide high-speed Starlink Wi-Fi that covers the property, allowing you to comfortably work remotely, take video calls,or stream movies right by the lake.

 

Do you have Electric Vehicle (EV) charging stations on-site?

Yes, we offer convenient on-site EV charging for our guests. You can plug in and charge your vehicle overnight so you are ready to explore the Ottawa Valley the next day.

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Are kayaks and watercraft included with the rental?

Yes, complimentary kayaks and safety equipment are included with your stay. You can launch right from our beach and explore the calm, beautiful waters of Golden Lake at your leisure.

What outdoor amenities are available on the property?

Guests have full access to our pristine waterfront, seasonal outdoor pool, and evening firepits. You can also wander through our beautiful organic garden during your stay.

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Do you provide passes for Algonquin Provincial Park?

Yes! To help you explore the beautiful surrounding area, we provide complimentary
Algonquin Park day passes for our guests. It's the perfect way to enjoy local hiking trails and wildlife viewing without the extra hassle or cost.

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Are there motor boat rentals in the area?

 

We do not provide motor boat rentals, but there may be options in the surrounding area. Check out Highland Outfitters 

 

What is your cancellation policy?

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Because of our intimate size, cancellations affect us significantly. A last minute cancellation gives us little chance of filling the space due to our remote location. For these reasons, we uphold a strict cancellation policy.

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DEPOSIT POLICY

To confirm the reservation, a deposit equivalent to 50% of the total reservation amount is required. The full amount of the rental charge and
Damage Deposit is due 14 days prior to the check in date.

CANCELLATION POLICY

1) If the rental reservation is canceled more than 60 days before the scheduled check-in date, a fee of $75.00 will be deducted from the reservation deposit.

2) In the event of cancellation between 14 and 60 days before the scheduled check-in date, 50% of the rental fee will be forfeited, unless the property can be rented to another guest under equivalent or better terms and conditions.

3) If the rental reservation is canceled less than 14 days before the scheduled check-in date, 100% of the rental fee is forfeited, unless the property can be rented to another guest under equivalent or better terms and conditions.​​